📱 NatCash Haiti

NatCash Haiti is the mobile financial services platform of Natcom S.A., providing digital wallet and mobile money solutions throughout Haiti. Officially launched in December 2021, NatCash enables individuals, merchants, agents, and businesses to perform secure electronic financial transactions directly from their mobile phones.

The platform was developed to promote financial inclusion by giving customers access to convenient digital payment services without relying solely on traditional banking. Through NatCash, users can transfer money, purchase mobile airtime, pay participating merchants, and access an expanding range of digital financial services.

As part of the Natcom telecommunications ecosystem, NatCash benefits from one of Haiti's largest nationwide telecommunications infrastructures, providing broad accessibility through authorized agents, retail stores, and mobile applications.

Compared with many traditional cash-based payment methods, NatCash offers faster digital transactions, improved convenience, reduced dependence on physical cash, and integration with Natcom's telecommunications services.

Its mission aligns with Natcom's broader strategy of expanding digital connectivity and modern financial services across Haiti while supporting secure electronic commerce and financial accessibility.

📍 Branch Locations

Head Office / Customer Service

Natcom S.A. / NatCash

Angle Avenue Martin Luther King et Rue Fernand, Pont Morin, Port-au-Prince, Haiti HT6113

☎️ Phone Numbers

Customer Service

• 202 (Free for Natcom mobile subscribers)
• (+509) 22 22 8888
• (+509) 22 20 5041

Additional Hotline

• Mobile & NatCash: 111
• IVR: 110

📧 Email Addresses

• support@natcash.com.ht
• customercare@natcom.com.ht (General Natcom customer service)

💬 WhatsApp Contact

• (+509) 5656-8888 (NatCash Support)
• (+509) 5656-1111 (Natcom Customer Support)

🕒 Hours of Operation

Mon - Fri : 8 AM - 6 PM

Sat : 8 AM - 2 PM

Sun : Closed

💳 Accepted Payment Methods

• NatCash Wallet
• Mobile Money
• Cash (through authorized agents)
• Merchant Payments
• Mobile Top-up Payments
• Digital Wallet Transfers

Support for additional payment methods depends on participating merchants.

💼 Key Product Lines & Brands

• NatCash Digital Wallet
• Person-to-Person (P2P) Transfers
• Merchant Payments
• Mobile Airtime Top-up
• Digital Payment Services
• NatCash Mobile Application
• QR-based Payment Services (where supported)
• Agent Cash-in / Cash-out Network

🛠️ Products & Services

NatCash provides:

• Mobile money accounts
• Secure digital wallet services
• Money transfers
• Cash deposits
• Cash withdrawals
• Merchant payment solutions
• Airtime purchases
• Electronic payment processing
• Agent network services
• Customer account management
• Mobile application access
• Digital financial transactions
• Mobile payment support
• Customer assistance
• Financial inclusion services
• Integration with Natcom mobile services

💰 Transfer fees

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