La Lorraine

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Boutique Hotel in the center of Petion- Ville, Haiti.

ROOMS

STANDARD

Our spacious and stylish hotel Standard Guestrooms feature one queen or two double beds and include all necessities for an unforgettable stay. With its high ceiling, it’s perfect for a couple or business traveler hitting Haiti. Sink into the luxurious comfort of the bed with pillow top mattress, crisp 350-thread-count sheets, goose-down comforter and pillows.

La Lorraine will make your stay memorable and will quickly turn the hotel into your favorite whenever you return to Haiti.

Amenities

• Individual AC
• Flat panel television international and local channels
• Safe
• Hairdryer
• Cable and Wi-Fi
• Work Space/ Desk
• Telephone
• Bottle of water provided every day
• All rooms are non-smoking

STANDARD PLUS

Experience a truly memorable stay in our spacious hotel Standard + Guestrooms. Featuring one queen bed and comfortable décor designed for the enjoyment of your stay and the comfort of your sleep. These well-appointed hotel accommodations provide a private terrace and a full range of facilities and services.

La Lorraine will make your stay memorable and will quickly turn the hotel into your favorite whenever you return to Haiti.

Amenities

• Individual AC
• Flat panel television international and local channels
• Safe
• Hairdryer
• Cable and Wi-Fi
• Work Space/ Desk
• Telephone
• Bottle of water provided every day
• In suite balcony
• Hammock
• All rooms are non-smoking

JUNIOR SUITE

Junior Suites feature one King or queen bed and are equipped with every comfort and detail conceived to make your stay perfect, guaranteeing rest and enabling you to sleep as though you were home. Their generous size and natural lighting provide an ideal work and rest environment, with the support of a complete and conscientious service. Elegant and luminous rooms with ample space. Located on the top floor of the hotel.

Amenities

• Individual AC
• Flat panel television international and local channels
• Safe
• Hairdryer
• Cable and Wi-Fi
• Work Space/ Desk
• Telephone
• Bottle of water provided every day
• All rooms are non-smoking

SUITE

Located on the most exclusive area at the hotel, where guests may enjoy an exclusive private terrace or stunning views of the port-au-prince bay. Their generous dimensions, impressive illumination and the arrangement of their beds will make you’re your room the perfect place in which to spend a few days in our wonderful city. This room features 1 King bed.

Amenities

• Individual AC
• Flat panel television international and local channels
• Safe
• Hairdryer
• Cable and Wi-Fi
• Work Space/ Desk
• Telephone
• Bottle of water provided every day
• In suite balcony
• All rooms are non-smoking

CAFÉ 36

HOTEL POLICY

ADA POLICY

ADA compliant guest rooms are available and should be reserved in advance. For more information, please contact the hotel directly.

Alcohol Policy Alcoholic beverage service is restricted to those 21 years or older with valid identification.

Age Requirement Policy Guests must be at least 21 years of age to check in at La Lorraine.

Check-In and Check-Out Policy

LA LORRAINE guaranteed check-in time is at 3PM (EST) and check-out time is at 12PM (EST). Requests for early check-in & late check-out will be handled based on hotel availability at the time of check-in (an additional fee is payable for guaranteed late check-out). LA LORRAINE can accommodate guest luggage complimentary in a secure location until the guest room is ready.

Should you need to confirm an earlier arrival than the hotel’s standard check-in time or a departure later than noon, please contact the hotel directly in advance. If you plan to arrive earlier than the hotel’s check-in time and want to guarantee that you would be able to check into your room upon arrival, we would advise you to reserve the night prior to the date of arrival. Exceeding check-out times without notifying the front desk in advance can result in extra charges, including, but not limited to, late check-out fees and/or an extra night’s charges being applied to your bill.

Early Departure Policy

All departures prior to date agreed at time of check-in will be subject to a one night’s room and tax early departure charge.

Credit Card Policy

Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

If guest is paying cash, a deposit equal to the room, tax plus $30 per day towards incidentals will be collected at check-in.

For payment arrangements to a third-party credit card, please contact the hotel’s reservations department at least 72 hours prior to guest’s arrival. Our Reservations Department is open Monday through Fridays (8AM-6PM EST) & Saturdays through Sundays (8:00AM-4:30PM) at (509) 28168300 or email us at reservation@lalorrainehaiti.com. For after hours, please contact the Manager on Duty or our Front Office at 28168300/28168301

OCCUPANCY POLICY

An extra person charge of $20 per night plus taxes will apply for any reservations exceeding maximum occupancy.

Fire Safety Policy The hotel is fully equipped with smoke detectors in all rooms and public areas.

Guarantee Policy A valid credit card guarantee, deposit or pre-payment is required at the time of booking.

Waitlist Policy Hotel does not offer the option of a waitlist if fully committed.

Lost and Found Policy

LA LORRAINE is not responsible for lost, damaged, or stolen personal items. All rooms are equipped with in-room safes. Should any guests lose personal belongings whilst staying at LA LORRAINE, if recovered, the item will be recorded as ‘found’. LA LORRAINE keeps detailed records of all ‘found’ items, and will make a reasonable effort to contact the guest if an item is left in the hotel’s guest room after the guest has checked-out which will be placed in our Lost & Found safety box. We will ship items back at the owner’s expense. Any items in the Lost & Found, which are not claimed within ninety (90) days, will be donated to a local charity or discarded.

General Policy

LA LORRAINE has a zero tolerance policy in which it will refuse to admit or refuse service or accommodation in the hotel or may remove a person who: while on the premises of the hotel acts in an obviously intoxicated or disorderly manner, destroys or threatens to destroy hotel property, or causes or threatens to cause a public disturbance; or refuses or is unable to pay for the accommodations or services. La Lorraine may limit the number of persons who may occupy a particular guest room in the hotel and will only allow registered guests to use its facilities. A person who negligently or intentionally causes damage to the hotel or any furniture or furnishings within the hotel, shall be liable for damages sustained by the hotel staff, including the hotel’s loss of revenue resulting from the inability to rent or lease rooms while the damage is being repaired.

Pet Policy

LA LORRAINE does not allow pets due to concerns that some guests have allergic reactions towards pet dander and due to the threat of ticks and fleas.

Housekeeping Service

We provide housekeeping service everyday between the hours of 9AM to 5:00 PM.

Equipment Rental Policy

LA LORRAINE provides umbrellas or adaptors upon request for a refundable deposit of $20USD.

PHOTO GALLERY