✈️ Company Overview - Sunrise Airways
Sunrise Airways is a Haitian-owned regional airline connecting Haiti with key Caribbean hubs through scheduled passenger service, charters, groups, and cargo. Launched commercially in 2012 (IATA: S6), the airline focuses on reliable intra-Caribbean connectivity with a lean turboprop/Regional Jet fleet sized for short sectors and secondary airports. Its value props include: multiple in-country sales offices for in-person bookings, flexible payment options (including MonCash for locals), and a growing Eastern Caribbean footprint supported by local call centers. Compared with larger foreign carriers, Sunrise competes on proximity (PAP main office, Pétion-Ville points of sale), agile route deployment (domestic links like PAP↔CAP/Les Cayes), and customer service tuned to Haitian travelers.
📍 Business Details
🏢 Branch Locations (Haiti & Caribbean)
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Main Office (PAP): Boulevard Toussaint Louverture, Port-au-Prince, Haiti. Hours: Mon–Fri 8:00–16:00; Sat 8:00–15:00.
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Toussaint Louverture Int’l Airport (PAP) Counter: Boulevard Toussaint Louverture, Port-au-Prince. Hours: Mon–Fri 7:00–15:30.
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Pétion-Ville – Platinum Plaza: #11 Rue Ogé, Pétion-Ville. Hours: Mon–Fri 8:00–16:00; Sat 8:30–12:00.
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Pétion-Ville – Big Star Market: 16 angle Rue Chavannes & Lamarre, Pétion-Ville. Hours: Mon–Sat 9:00–17:00.
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Cap-Haïtien – Hôtel Roi Christophe Sales Office: Rue 24, Cap-Haïtien. Hours: Mon–Fri 8:30–16:00.
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Dominican Republic – Santo Domingo: Max Henríquez Ureña #79, Edificio Elab, 2nd floor, Suite 201. Hours: Mon–Fri 8:30–16:00.
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Cuba – Havana (sales office): 23rd Street, Plaza Vedado, Plaza de la Revolución. Hours: Mon–Fri 8:00–16:00. (Service to Cuba currently postponed pending approvals.)
☎️ Phone Numbers
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Call Center Hours: Mon–Fri 06:00–19:00; Sat–Sun 06:00–18:00.
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Haiti: +509 2220-0111 / +509 2811-2222.
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USA & International (toll-free): +1 877-652-0202.
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Dominican Republic: +1 809-236-0777.
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Cuba (Havana): +53 7-837-5844.
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Eastern Caribbean (support lines referenced): +1 473-437-7059; +1 268-713-8000 / -8001.
📧 Email Addresses
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Reservations/General: reservations@sunriseairways.net
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Charters: charters@sunriseairways.net.
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Cargo/Customer Service (Sunrise Cargo): customerservice@sunriseairways.net.
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Courier Service: courrierservice@sunriseairways.net.
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Chat Support: +509 39 11 2222 for chat support. (Availability may vary.)
🕘 Hours of Operation (core)
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Call Center: Mon–Fri 06:00–19:00; Sat–Sun 06:00–18:00.
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Sales Offices: See per-location hours under Branch Locations.
💳 Accepted Payment Methods
Cash (USD & local currency at counters), Visa/Mastercard/AmEx, PayPal, MonCash (Haiti; in HTG), and credit vouchers (valid 12 months).
👤 Key People
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Philippe Bayard — President / Founder.
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(Recent leadership update) Sunrise announced Gary Stone as CEO on LinkedIn.
🛫 Products & Services
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Scheduled flights across Haiti and the Caribbean (e.g., PAP, CAP, Les Cayes; Eastern Caribbean routes); Cuba service currently postponed pending approval.
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Domestic flights (Haiti) — Resumed 2025 amid broader security constraints.
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Group Travel & Charters (ad-hoc & corporate).
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Cargo & Airmail via Sun Air Cargo / Sunrise Cargo.
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reservations@sunriseairways.net | |
Address | Boulevard Toussaint Louverture, Port-au-Prince, Haiti |
Phone | 509 22 20 0111,509 28 11 2222,1 877-652-0202 |
Fax |