Category: . Website: . P No: . P No: . P No: . Location: Ouest , Port-au-Prince , Petion-Ville View: 9672

Welcome to Agence Citadelle

Agence Citadelle is a full service travel agency for both leisure and business travellers. If you're looking for a gateway vacation or planning your next business meeting, our courteous and knowledgeable staff will handle all the necessary arragements to make your next trip a success.

Our Mission

Established in 1946, Agence Citadelle’s focus is to provide the best services available to travelers from Haiti to the rest of world and from the rest of the world to Haiti. With a team of qualified staff members using the latest available equipment, Agence Citadelle wants to satisfy and even go beyond the expectations of customers and suppliers. Agence Citadelle is determined to be socially active, good citizen, protector of the Environment and ready to meet the future’s ever changing challenges.

Our Services

Our association with American Express enables us to provide excellent air, hotel, cruise, package tours and car rental options. When you make your travel arrangements with us, you'll enjoy the benefits of preferred relationships with select hotels, international and regional tour operators and the world's finest cruise lines.

Our services also include


  • Reservation and Ticketing
    powered by SABRE
  • Cruises of 3,4,7 nights or more
  • Airline reservation on Commuter,
    local and regional flights
  • Passport and Visa Service
  • Local and international
    Air Taxi and Charter flights
  • Multidestination Tourism
    in the Caribbean region
  • Air Ambulance
  • American Express Cardmembers
    and Travelers Cheques Services
  • Charter Bus and 4WD
    Off road vehicle rental
  • Package Tours for groups and individuals
    in Haiti and around the world

Vacation Travel

If you’re planning a family vacation or a romantic getaway for two in Haiti or anywhere in the world, Agence Citadelle offers a wide selection of destinations, attractions and activities to make your dream vacation a reality. Our Travel Counsellors are ready to help you plan the perfect vacation for your schedule, your interests and most importantly your budget.

We encourage you to browse our site for the latest information and specials on:

Please contact us and find out how we can help you plan the perfect vacation.

Corporate Travel

Agence Citadelle is committed to providing businesses, institutions, international organisations etc. with a professional and cost effective corporate travel program. Whether your business travel needs are routine or complex, we have the innovative technology and unparalleled personal service to match your organization's specific business travel requirements. We pay careful attention to detail and will attend to your needs promptly, effectively and within budget.

In today’s marketplace, travel and entertainment represents the third largest controllable cost when conducting business.

So it’s never been more important to manage expenses by maximizing your company's travel dollars. Through our association with American Express, we have an excellent track record in streamlining T&E management processes and enhancing safety, comfort and convenience for the CorporateTraveller.

As your company grows, our team of Travel Counsellors has a wealth of resources that will meet your expanding travel needs. We can help you leverage comprehensive end-to-end solutions that will reduce T&E expenses while increasing employee satisfaction.

If you’d like more information about the services we offer, please contact us at your convenience.

Package tours for individuals and groups to Haiti's regions
are available at the following properties:

Montana, Villa Creole, El Rancho, Kinam, Prince, Oloffson, Karibe Convention Center, Visa Lodge, Ideal Villa.

Le Florville in Kenscoff, The Lodge at Furcy, Le Montcel at Belot, L’auberge de Seguin, L’auberge de Vallue.

Kaliko, Wahoo Bay, Moulin Sur Mer, Club Indigo

Jacmel: Cyvadier Plage, Cap Lamandou
Ile à Vache : Port Morgan, Abaka Bay

Cap Haitien : Mont Joli, Roi Christophe, Auberge du Picolet
Labadie : Cormier Plage, Norman’s Place
Milot-LaCitadelle : Lakou Lakay

Other properties in Haiti available on request.

About us

Established in 1946, Agence Citadelle is Haiti's oldest and largest Travel Agency and Sightseeing Operator and the first offering Interactive Travel Services on the web.

Airport Meeting and Transfer Service, Sightseeing Tours and Excursions to Haiti's traditional tourist destination as well as new “soft adventure” areas are been organized successfully for individuals and groups.

Company-owned modern air conditioned chauffeur-driven sedans, mini buses, buses and 4WD as well as self driven vehicles arranged thru local Car Rental agencies are available for service-minded visitors who favor professional pre-arranged ground arrangements. Experienced multi-lingual guides accompany all tours and excursions.

Hotel reservation and destination management are customized according to visitor's special interest: Family reunion, Culture, History, Religion, Shopping, Meeting and Convention, etc.

Agence Citadelle is an active member of IATA (appointed 1951), ASTA (1963) and COTAL. Since 1962, Agence Citadelle’s Receptive Operation operates as a full member of American Sightseeing International. In 1978 Agence Citadelle was offered the American Express Representation in Haiti and since January 2000 became a licensed Franchisee of American Express Travel Service Network International.

Current local affiliations are: Haitian Chamber of Commerce and Industry (CCIH), Haitian American Chamber of Commerce (Hamcham), French Haitian Chamber of Commerce (CCFH), Haitian Association of Travel Agencies (ASHAV) , Haiti Tourist Association (ATH) , among others.

Agence Citadelle (American Express Travel) Haiti

American Express Travel Services

American Express® Travel Services is one of the largest global travel agency networks. With over 2,200* Travel and Foreign Exchange Services locations in more than 140 countries, as an American Express customer you are assured of a home away from home throughout the world. To find the nearest location, visit our Web site at

The following services are available Agence Citadelle main office only:

• Worldwide Customer Care
• Leisure Travel
• Business Travel
• Cardmember Services
• American Express Card application
• Emergency check cashing
• Travellers Cheques
• Client Letter Service

Independently owned and operated by Agence Citadelle S.A

Address Complexe Promenade, Corner rues Gregoire et Moise (Place St. Pierre), Petion-Ville
Phone 509 3445-5900 ,509 2940-5900,509 3445-5901